+1 347-339-1043

18 E 41ST NEW YORK, NY 10017 14TH FLOOR

Services

Terms and conditions

How can I schedule?

·         Select the service you want

·         You can schedule your appointments directly on the web or call our reservation line / whatsapp +1 347 3391043

How long in advance should I make my appointment?

At least 2 hours in advance, whether in our facilities, hotel, home, office …

How do I make the payment?

·         To make the appointment you must book with at least 50% of the total payment, you can do it through our website, or through Zelle, Venmo, Paypal and send the receipt to the email info@ohyesmassageandspa.com or to our whatsapp +1 347 339 1043

·         If you want to pay with any of the Apps (Zelle, Vemo, Paypal) Write us or call to give you the instructions

·         The remaining payment will be paid at the end of your session

·         The tip for the therapist is not included in the cost of the massage, it is up to you.

Time and compliance policy

·         You must arrive 15 minutes before your massage session, if you arrive later than the time your massage time will be shorter.

·         You can cancel the service 24 hours in advance, otherwise no money will be returned. Why? We respect your time, but we ask you the same too, if you do not attend we may be losing another client and the time of our therapist. We hope you understand

Suggestions or reviews

If you have any suggestions, you can make them to the therapist during the session and not after it.

About massage gift cards:

You must clearly fill in the data during the payment process.

ü  FROM:

ü  TO:

ü  Gift description (It can be only the time of the massage, the type of massage can be chosen by the end customer)

ü  Message (short):

ü  Date to send:

Sendings must be scheduled 1 business day in advance, if it does not arrive within this time please contact the customer service line to verify the status of the shipment. (347 339 1043)

How long are our bonds valid?

Normally they have a validity of 3 months, if in this time there is any difficulty you should contact our customer service line to generate the extension, which is a maximum of 6 more months depending on the case.

The service is carried out to the bearer of the gift voucher, it is the valid document for the performance of the service.